Crucial Skills

Sep 23, 2009 | | 2 comments

Crucial SkillsThere is so much data on the internet and so little valuable information.  Of the email lists that I subscribe to on purpose (not spam), this is the only one that I absolutely positively read every week when it arrives in my inbox.  The Crucial Skills newsletter is provided by the folks who also published three excellent books; Crucial Conversations, Crucial Confrontations and Influencer.

One of my coworkers was telling me just this week how much the tools in Crucial Conversations helped her to deal with a difficult colleague.  She said that for the first time, she felt confident and empowered in speaking with this person.  You could see in her face how much it built her up.  After she told me the story, she said, “That’s my long way of saying, Thank you, for sharing that with me.”

Because I want to be a positive influence in my world, that comment really pumped me up.  Crucial Conversations in particular has helped me tremendously as well.  When the stakes are high and the emotions are hot, it is so hard to think clearly.  The tools in this book are vital to having the best relationships possible.  I am having conversations today that I only dreamed of in the past.  I know how corny that sounds, but it is true.  Check out the newsletter and subscribe, if you like it.

Posted in: community, life

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